University of Illinois Facilities and Services

Dear Campus Community,

The Building Services team is crucial in keeping our campus spaces clean, functional, and safe to help advance the university's teaching and research mission. The demand for custodial services has significantly increased with the return to on-campus activities. To meet and exceed the needs and expectations of academic and administrative units, Facilities & Services is embarking on a major initiative to transform the department's operations and deliver excellent custodial support and customer focus.

As a part of these ongoing efforts, I am pleased to announce that Amy Chitwood and Josh Murphy will assume assistant superintendent of Building Services positions. Amy and Josh will join Tracy Osby in these departmental leadership roles. Each individual will oversee various building service worker shifts (below) and serve as primary contacts for unit outreach and engagement.

AFTERNOON
Josh Murphy started at F&S in 2013 and was most recently a supervisor on the afternoon shift. Before coming to the university, he was a corrections officer in Manassas, Virginia.

DAY
Tracy Osby has worked at F&S for 25 years, leading Public Functions and Waste Management and Recycling areas previously. He began as an assistant superintendent in December 2017.

DEEP NIGHTS
Amy Chitwood has 19 years of experience as a building service worker both at F&S and with University Housing. She has served as a building service supervisor since October 2014.

These talented and dedicated colleagues will utilize their wealth of experience and operational knowledge to develop and manage innovative and effective service delivery that emphasizes responsiveness and outstanding customer focus. Furthermore, the department is pursuing industry certifications from nationally recognized training programs and expanding access to professional development opportunities to enhance cleaning and disinfection activities.

Thanks for your continued partnership as we strive to deliver superior custodial services as a caretaker of this extraordinary campus. We always welcome your feedback and look forward to updating you on our progress during the fall semester. For questions, contact Director of Transportation & Building Services Pete Varney pvarney@illinois.edu, 217-333-7583.

Sincerely,