Due to maintenance, AiM and the my.FS Portal will be unavailable for approximately 30 minutes this morning. The temporary outage began at 8:30 a.m. The workplace management software systems and applications will return online after that period.
For questions, please contact the F&S Information Technology Services (ITS) Support Desk fandssupportdesk@illinois.edu, 217-244-6350, or at https://supportdesk.fs.illinois.edu/.
UPDATES
- 10:30 a.m. – Additional maintenance work on both software systems is expected to last approximately one hour.
- 1:00 p.m. – AiM and my.FS Portal functionality was restored around 11:30 a.m. However, some items are not working as expected. ITS has notified individuals who may be affected and continues to address the remaining software issues.
- 1:50 p.m. – All issues with AiM and the my.FS Portal have now been resolved. At 5 a.m., a weekly automated process failed after running partially. Initially, this occurrence caused system-wide issues, and after 11 a.m., had a more limited impact as ITS staff worked through addressing impacted items. ITS is reviewing the automated process to determine if any additional adjustments need to be made to eliminate the risk of this type of situation occurring in the future.